Forum: Zamfoo Master and Alpha Master Plugin Support

Forums > Zamfoo Master and Alpha Master Plugin Support > zamfoo not terminating accounts > zombie accounts
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zombie accounts


posts: 192 5 stars private message user offline
hi,

that can happen for a couple of reasons....

1) you are terminating through whmcs and have not installed the whmcs module to call the sub terminations
2) your account chains are not right and the zombied accounts that get left behind were owned by themselves. this can happen because they were never corrected after installing zamfoo(the accounts were on the system incorrectly prior to installation). you are creating accounts that own themselves which is not part of the account creation method as described in the guide.

you should run the audit function to identify all accounts that are not configured to point back to root.

thanks,
kevin

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